When there’s a death in the family and you need to reach out to a funeral home for help, you’ll want to deal with a funeral director who is there to serve. There are different options for funeral homes serving Charleston, WV residents, but that doesn’t mean that they’re all equal. You’ll want to know that the funeral director you sign on with is in your corner.
Here are 3 questions to ask as you look for a funeral home to handle the funeral or cremation service.
1. How Long Have You Been in Operations?
This is a critical question. It’s usually best to work with a funeral home that has been in business for a while. If it’s a family owned and operated business that has deep roots in the community, all the better. This will mean that it knows the community and its residents in a way that a chain operation that is relatively new won’t. If you would prefer to do business with a locally operated entity, then ask the funeral director if their business is locally owned and operated.
2. What Sorts of Packages do You Offer?
This is a critical question. A funeral home is supposed to present you with a price list right off the bat. If you don’t get one right away, you should ask for one. The price list will detail the funeral or cremation packages, what they include, and how much they cost. This will make it easier for you if you’re on a budget and want to plan accordingly. Also be sure to ask if you can customize existing packages. Most funeral directors will be only too happy to customize or personalize things so that they meet the needs of you and your family.
3. Will it be Easy to Get Hold of Someone?
You don’t want to be left playing phone tag with a funeral home. Ask the funeral director how easy it is to get someone a live person on the phone. Of course, there will be times when no one is available to take your call. But you should be able to expect a callback within a reasonable time frame. Ask the funeral director for clarification over response times. This might be a deciding factor in terms of whether you go with one funeral home over another.
Are you looking for a funeral home that is locally owned and operated, offers a wide selection of packages as well as customization, and is easy to get hold of? Look no further because Barlow Bonsall Funeral Home & Crematorium is at your service. We’re a Charleston, WV-based funeral home that has been in business since 1875. We have a deep respect for human life and profound compassion for the bereaved. Contact us by calling (304) 342-8135 or by dropping by our office at 1118 Virginia St E Charleston, WV 25301. Let us help you in your time of need whether you need to plan a relative’s final services or to preplan your own.